Customer Follow Up – How Good Are You?

Customer follow up is a critical element common in all successful businesses.  You might not even realize that the big boys are following up with you.  How you follow up with your customers depends on your business.  If you are a big store, you might send out mailers...

Amazon Is Killing Small Business.

Amazon is killing small business.  Or is it?  This week while visiting a client, I overheard a conversation about how Amazon is killing small business.  Slightly ironic given Amazon’s ad campaign about how they help build small business. Uber is another company...