by Scott Bourquin | Feb 10, 2019 | The Small Business Minute
The iPad as a POS system has changed the game for small business. Long before Google existed we were installing computer networks and small change point of sale (aka POS) systems for retail stores and fast food restaurants. Back then a single micros cash register...
by Scott Bourquin | Jan 2, 2019 | The Small Business Minute
Scott discusses his personal goal setting system that he uses to make sure he gets his goals set each year. You might have read about his goal setting system in one of his books, or maybe a blog article, and here it is on video. Scott discusses exactly what he and his...
by Scott Bourquin | Dec 21, 2018 | Newsletter
Customer follow up is a critical element common in all successful businesses. You might not even realize that the big boys are following up with you. How you follow up with your customers depends on your business. If you are a big store, you might send out mailers...
by Scott Bourquin | Nov 1, 2018 | The Small Business Minute
Today I was wondering if Customer Service can Survive Growth. What exactly to I mean? When Tesla first started and only had the roadster, customer service was impeccable. Complaints simply didn’t exist. As the auto industry and airlines consolidated, customer...
by Scott Bourquin | Oct 24, 2018 | The Small Business Minute
If you want an easy way grow a business, you have come to the right place. For over 30 years my business has been helping small businesses grow. I haven’t finished the Easy Guide to Growing a Business but I am working on it. Telling you how to grow a small...
