by Scott Bourquin | Nov 1, 2018 | The Small Business Minute
Today I was wondering if Customer Service can Survive Growth. What exactly to I mean? When Tesla first started and only had the roadster, customer service was impeccable. Complaints simply didn’t exist. As the auto industry and airlines consolidated, customer...
by Scott Bourquin | Oct 24, 2018 | The Small Business Minute
If you want an easy way grow a business, you have come to the right place. For over 30 years my business has been helping small businesses grow. I haven’t finished the Easy Guide to Growing a Business but I am working on it. Telling you how to grow a small...
by Scott Bourquin | Oct 23, 2018 | The Small Business Minute, Uncategorized
Every day a small business owner calls and says I want to “Grow My business” and yet I turn down at least 80% of them. This week, my wife said “Why do you hang up on at least a dozen business owners a day that call and say “I want to Grow My...
by Scott Bourquin | Oct 18, 2018 | The Small Business Minute
Amazon is killing small business. Or is it? This week while visiting a client, I overheard a conversation about how Amazon is killing small business. Slightly ironic given Amazon’s ad campaign about how they help build small business. Uber is another company...
by Scott Bourquin | Oct 18, 2018 | The Small Business Minute
How Often Should You Blog? Well, “Long Time – No Post?” is a question I regularly send to clients. Our marketing model depends on our customers having a constant influx of new content to their website. It doesn’t matter if it is a Video, Blog...
by Scott Bourquin | Aug 13, 2018 | Success On The Beach
Do small business owners every get time off? Some days it doesn’t feel like it does it. And then Tim Ferris comes out with the “Four Hour Work Week” and makes us sell business owners feel worse. There is a way for a small business owner to get time...
