What is Most Important For Business Success

Great Products, Great Service and You Haven’t Achieved the Business Success You Want?  There is something else. For many years I have been asked what is most important for business success.  The same is true in just about any endeavor.  The same question comes up for actors, lawyer, dentists and doctors for the most part. […]

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M4 – The Customer Experience

What is Your Customer Experience?   The Customer Experience was taken to a whole new level after World War II by two men. Today some of the most successful businesses are growing because of the experience. Every company has two levels of customer experience. There is one experience with the product, and another with your […]

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